MOST CITED ARTICLE – 2009 – IJMIT

http://airccse.org/journal/ijmit/ijmit.html

Issn: 0975-5586 (Online); 0975-5926 (Print)

Upping The Ante: Using Rfid As A Competitive Weapon To Fight Shoplifting And Improve Business Intelligence

David C. Wyld1 and Michael C. Budden2

1Department of Management, Southeastern Louisiana University, Hammond, LA USA

2Department of Marketing & Supply Chain Management, Southeastern Louisiana

University, Hammond, LA USA

ABSTRACT

This paper explores how RFID (radio frequency identification) technology can be employed to fight the ever-growing shoplifting problem, estimated to cost the world’s retailers almost $100 billion annually. The paper provides an overview of RFID technology. We then analyze how RFID is beginning to see utilization in-store not just for security, but as a vehicle to improve inventory management and business intelligence as well. This paper demonstrates that RFID is poised to usher in a whole new direction in the fight against retail shrinkage, and we discuss what this visibility will mean for their companies, their employees, and their customers.

KEYWORDS

Shoplifting, Retail Security, Loss Prevention, RFID (radio frequency identification) technology, Organized Retail Crime, Business Intelligence

For More Details:        http://airccse.org/journal/ijmit/1011s1.pdf

http://airccse.org/journal/ijmit/vol1.html

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Authors

David C. Wyld  currently serves as the Robert Maurin Professor of Management at Southeastern Louisiana University in Hammond, Louisiana. He is the Director of the College of Business’ Strategic e-Commerce/e-Government Initiative, the Founding Editor of the Journal of Strategic e-Commerce, and a frequent contributor to both academic journals and trade publications. He has established himself as one of the leading academic experts on emerging applications of technology in both the public and private sector. He has been an active consultant, a qualified expert witness, and an invited speaker on the strategic management of technology to both trade and academic audience

Dr. Michael Craig Budden is the Mayfield Professor of Marketing at Southeastern Louisiana University. He has 20 years experience as an academic administrator, including service as a dean of business for 14 years. Budden is the author of more than 150 publications, including books on shoplifting laws and trade secrets laws. Budden’s publications have received national commendations from the Institute of Internal Auditors, the National Association of Accountants and the Clute Institute. He has served as a consultant to banks, health care organizations, marketing research firms, and professional associations. He received a Ph.D. in Marketing from the University of Arkansas.

 

 

 

 

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